Vorlesung + Übung: Digital Government Management - Details
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Lehrveranstaltung wird online/digital abgehalten.

General information

Semester SS 2021
Current number of participants 36
Home institute Prof. Dr. Daniel Veit – Betriebswirtschaftslehre mit Schwerpunkt Information Systems und Management
Courses type Vorlesung + Übung in category Teaching
First date Tue , 13.04.2021 10:15 - 11:45, Room: (online)
Pre-requisites Language: Englisch
Learning organization Contact person: Adeline Frenzel (adeline.frenzel@wiwi.uni-augsburg.de)

OPTIONAL EXERCISE: Registration within 12.04. to 20.04.2021 noon is necessary to participate in the optional exercise session, where students discuss and present questions about the lecture's content.

Please apply (https://digicampus.uni-augsburg.de/dispatch.php/course/details?sem_id=811d0dff9a3c1890d10cbc78ec837abd) from 12.04.2021 for the exercise session via Digicampus.
More information will be given in the first lecture.


Due to the current situation of the COVID-19 pandemic, we offer a hybrid lecture format. We will offer our lecture slides recorded from last year's online lecture as mp4 files on Digicampus. In addition, we offer several Q&A sessions, in which you are able to ask question about the lecture recordings. These Q&A sessions will be held in a live format via zoom. The intention is to allow you to participate in an interactive digital format and ask questions about the lecture material. Please do not disclose any recorded material from neither the interactive sessions not the recorded sessions to third parties outside of the Digicampus group of the lecture series. Besides good conduct this is not permitted (cp. important notice below).

Please find the dates of the live sessions below:
Tuesday, 13.04.2021, 10:15-11:45 am: Lecture (Kick-off)
Thursday, 17.06.2021, 04:15-05:45 pm: Q&A (Session 1-2)
Tuesday, 22.06.2021, 10:15-11:45 am: Q&A (Session 3-4)
Tuesday, 29.06.2021, 10:15-11:45 am: Q&A (Session 5-6)
Thursday, 01.07.2021, 04:15-05:45 pm: Q&A (Session 7-8)
Tuesday, 06.07.2021, 10:15-11:45 am: Q&A (Session 9-10)
Thursday, 08.07.2021, 04:15-05:45 pm: Q&A (Session 11+Exam)

Zoom meeting-code: https://uni-augsburg.zoom.us/j/98381569727?pwd=SmRjcUpaaDRTNmZnVGdXSk1xYnFGQT09

Important notice regarding this lecture series:
1. Teaching documents: The teaching documents (digital slides, recordings, articles and book chapters) are intended for a closed group on Digicampus. All material provided on Digicampus is exclusively intended for the group of students who successfully registered for this course and have been admitted to participate by the professor. Any disclosure of material which has been provided by the professor, lecturer or any participant of the course to third parties outside the group of participants of the course is forbidden.
2. Preparation for the exam: The preparation for the written exam of this course can be accomplished solely based on the material provided on Digicampus (i.e. lecture slides, lecture recordings, and mandatory literature for each chapter). Additionally offered material, which is not relevant for the exam (folder additional literature in each chapter) can be used to deepen certain topics e.g. in order to prepare for a thesis in this domain.
3. Live-Stream: Additionally to the material provided on Digicampus, this course offers Q&A sessions and exercises through a live stream. The live stream for Q&A sessions is provided during the times specified above via the platform “Zoom”; further details on the live stream for the optional exercises can be found in the respective Digicampus group. Zoom allows to participate interactively in online classes on different devices (smartphones, tablets, laptops, smart TVs). In case you would like to participate in the virtual exercises or Q&A sessions please install the Zoom-client software in time (at least 10 minutes before the lecture start) on your digital device and connect to the session by clicking on the specified Zoom-meeting link above. Please use your real name as stated on Digicampus for participation in the digital lectures. Please turn on your camera for an interactive and comfortable atmosphere. Any persons who are participating under an alias or nickname are subject to removal from the participants list by the professor / lecturer.
4. Recordings: The Q&A sessions and exercises will NOT be recorded. Own recordings of lectures or any other online formats offered by the chair require the written consent by the individual professor / lecturer (see also Kooperatives Selbstverständnis der Wirtschaftswissenschaftlichen Fakultät by the Fachschaft).
5. Active participation: The aim of conducting Q&A sessions and exercises via Zoom is to interact with participants in a live-dialog. Your contributions (e.g. audio or video contributions in case you digitally raise your hand and receive audio/video for your contribution) are NOT recorded.
6. No third-party disclosure: The disclosure of any material – in particular the recordings of non-public meetings, lectures or conversations – to third parties (persons outside of the registered group of participants on Digicampus) is not permitted. This material is subject to the copyright of the professor / lecturer and the contributing persons. Moreover, any disclosure invades the personal privacy of the recorded persons and is therefore forbidden.
Performance record Written exam
Online/Digitale Veranstaltung Veranstaltung wird online/digital abgehalten.
Hauptunterrichtssprache englisch
Literaturhinweise Primary Literature:
Veit, D., and Huntgeburth, J. 2014. Foundations of Digital Government: Leading and Managing in the Digital Era, Berlin, Heidelberg: Springer Berlin Heidelberg.
Secondary Literature:
Bishop, P., Kane, J., and Patapan, H. 2002. “The Theory and Practice of E-Democracy: Agency, Trusteeship and Participation on The Web,” International Review of Public Administration (7:2), pp. 21–31.
Norris, P. 2001. Digital Divide: Civic Engagement, Information Poverty, and the Internet Worldwide, Cambridge University Press.
West, D. M. 2005. Digital Government: Technology and Public Sector Performance, Princeton University Press.
Weitere Journal- und Konferenzpaper werden in den Vorlesungsunterlagen referenziert.
Miscellanea Upon the successful completion of this module, students understand the implications of the internet for government and society. They are able to discuss the purposeful use of information and communication technology to reinvent the relationship between government and society by making governments more responsive, accessible, transparent, responsible, participatory, efficient, and effective than before. Students are aware of the technical, organizational, legal, and societal challenges of moving public services online and can describe possible strategies and countermeasures. They are also able to discuss the concept and opportunities of digital democracy and are aware of current issues such as digital participation and open data. Finally, students develop group work and presentation skills by addressing a specific problem in Digital Government Management in a group case study.

Course location / Course dates

(online) Tuesday: 10:15 - 11:45, weekly (5x)
Thursday: 16:15 - 17:45, weekly (3x)

Module assignments


• Introduction to Digital Government
• Impact of Digital Government (1)
• Impact of Digital Government (2)
• Digital Divide
• Legal Boundaries of Digital Public Services
• Online One-Stop Government
• Interoperability
• Open Government
• Public E-Procurement
• E-Voting
• E-Participation
• Buffer for open discussion
• Lesson Learned and Outlook
• Guest Lecture

Admission settings

The course is part of admission "Digital Government Management".
Settings for unsubscribe:
  • The enrolment is possible from 01.03.2021, 00:01 to 30.09.2021, 23:59.
  • This setting is active from 01.03.2021 00:01 to 30.09.2021 23:59
    At least one of these conditions must be fulfilled for enrolment:
    • Subject is Informationsorientierte BWL
    • Subject is Global Business Management
    • Subject is Volkswirtschaftslehre
    • Subject is Austauschstudium WiWi
    • Subject is Informationsorientierte Betriebswirtschaftslehre
    • Subject is Wirtschaftsinformatik
    • Subject is Informationsorientierte Volkswirtschaftslehre
    • Subject is Betriebswirtschaftslehre
    • Subject is Rechts- und Wirtschaftswissenschaften

Registration mode

After enrolment, participants will manually be selected.

Potential participants are given additional information before enroling to the course.