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Projektstudium: Modeling and Optimization in Service Operations Management (OPT) - Details

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Modeling and Optimization in Service Operations Management (OPT) with IBM ILOG CPLEX Studio

General information

Semester WS 2018/19
Home institute Prof. Dr. Jens Brunner - Health Care Operations / Health Information Management
participating institutes Wirtschaftswissenschaftliche Fakultät
Courses type Projektstudium in category Teaching
First appointment Wed , 17.10.2018 12:15 - 15:30
Pre-requisites Basic knowledge in operations management (e.g. BSc course “Produktion und Logistik”), basic knowledge in mathematics (including Linear Programming, e.g. BSc course "Mathematik I + II") and in statistics (probability distributions, e.g. BSc courses "Statistik I + II")
Learning organization All course topics are introduced in class by a lecture and tutorials. Students solve assignment-sheets in groups of three and can get assistance by a tutor during the appointments.
Performance record The course is mainly graded by assignments, which have to be done in teams of 2-3 students which are arranged by the instructor in the first lecture.
Hauptunterrichtssprache englisch
Literaturhinweise Williams HP: Model Building in Mathematical Programming, Wiley.
Hillier FS and Lieberman GJ: Introduction to Operations Research, McGraw-Hill.
Winston WL: Operations Research, Thomson.
Latest versions of the books are relevant. Other literature will be announced in the course.
Miscellanea Dieser Kurs kann nicht gemeinsam mit dem Kurs "Angewandte OR-Modellierung mit IBM ILOG" vom Lehrstuhl Klein eingebracht werden.

Note: A participation in both computer seminars of the chair (SIM & OPT) is possible.




Wednesday: 12:15 - 15:30, weekly (from 17/10/18), Raum: CIP 2114

Course location

FW 2114 CIP

Fields of study


In this seminar the students learn to implement and solve mathematical programming problems using the standard optimizations software IBM ILOG CPLEX. At the end of the module, the students are able to understand the approaches to tackle deterministic planning problems in service operations. Furthermore, the students are able to assess the modeling approaches in terms of effectiveness and efficiency, and to present their findings in class. Finally, they are able to make sound decisions.

The course deals with the following topics:
• Introduction to deterministic linear and integer programming
• Overview of modeling techniques and fundamental problems in service operations
• Formulation of generic models
• Implementation of models with standard software

admission settings

The course is part of admission "Zeitgesteuerte Anmeldung: Modeling and Optimization in Service Operations Management (OPT)".
The course is limited to 21 students. Therefore an application is necessary. Please register for the course on Digicampus and send the completed excel document (available in the document section of this course) as well as a current transcript of records (STUDIS-Notenauszug) to until 11-Oct-2018 (06:00 pm). We will inform you whether or not you can attend the course until Friday October 12th.
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  • Enrollment possible from 01.09.2018, 00:00 to 15.10.2018, 23:59.


Current number of participants 8
expected number of participants 21