Vorlesung + Übung: Digital Government Management - Details
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Lehrveranstaltung wird online/digital abgehalten.

General information

Semester SS 2020
Current number of participants 108
Home institute Prof. Dr. Daniel Veit – Betriebswirtschaftslehre mit Schwerpunkt Information Systems und Management
Courses type Vorlesung + Übung in category Teaching
First date Tue , 21.04.2020 10:00 - 11:30, Room: (online)
Pre-requisites Language: Englisch
Learning organization Contact person: Adeline Frenzel (adeline.frenzel@wiwi.uni-augsburg.de)

OPTIONAL EXERCISE: Registration within 20.04. to 28.04.2020 noon is necessary to participate in the optional exercise session, where students discuss and present questions about the lecture's content.

Please apply (https://digicampus.uni-augsburg.de/dispatch.php/course/details/?send_from_search=1&send_from_search_page=https%3A%2F%2Fdigicampus.uni-augsburg.de%2Fdispatch.php%2Fsearch%2Fcourses%3Fkeep_result_set%3D1&sem_id=0871cfb4f0ab677c07e6d5365e6991ff) from 20.04.2020 for the exercise session via Digicampus.
More information will be given in the first lecture.


Due to the current situation of the COVID-19 pandemic, we offer a digital lecture series via zoom which is an additional offer of our chair deparment. The intention is to allow you to participate in an interactive digital format and ask questions about the lecture material. Please do not disclose any recorded material from the interactive sessions to third parties outside of the Digicampus group of the lecture series. Besides good conduct this is not permitted (cp. important notice below).

The zoom meeting-code is
Meeting-ID: 922 7236 0699
Passwort: 497978

Important notice regarding this lecture series:
1. Teaching documents: The teaching documents (digital slides, articles and book chapters) are intended for a closed group on Digicampus. All material provided on Digicampus is exclusively intended for the group of students who successfully registered for this course and have been admitted to participate by the professor. Any disclosure of material which has been provided by the professor, lecturer or any participant of the course to third parties outside the group of participants of the course is forbidden.
2. Preparation for the exam: The preparation for the written exam of this course can be accomplished solely based on the written material provided on Digicampus (i.e. lecture slides and mandatory literature for each chapter). Aditionally offered material, which is not relevant for the exam (folder additional literature in each chapter) can be used to deepen certain topics e.g. in order to prepare for a thesis in this domain.
3. Live-Stream: Additionally to the written material this course is provided as a live stream (as a replacement for the physical lecture). The live stream is provided during the specified times of the lectures and exercises online via the platform “Zoom”. Zoom allows to participate interactively in online classes on different devices (smartphones, tablets, laptops, smart TVs). In case you would like to participate in the online lectures please install the Zoom-client software in time (at least 10 minutes before the lecture start) on your digital device and connect to the lecture by clicking on the specified Zoom-meeting link above. Please use your real name as stated on Digicampus for participation in the digital lectures. Any persons who are participating under an alias or nickname are subject to removal from the participants list by the professor / lecturer.
4. Recordings: Recordings of all lectures and exercises will be provided by the teaching personnel as MP4-files on Digicampus on the day after the lecture for download. The files will be kept on the Digicampus folder until one year after the lecture (i.e. after the re-take exam has been conducted). Own recodings of lectures or any other online formats offered by the chair department require the written consent by the individual professor / lecturer (see also Kooperatives Selbstverständnis der Wirtschaftswissenschaftlichen Fakultät by the Fachschaft).
5. Active participation: The aim of conducting lectures via Zoom is to interact with participants in a live-dialog. Your contributions to the lecture (e.g. audio or video contributions in case you digitally raise your hand and receive audio/video for your contribution) are recorded and thereafter provided to the registered group of participants on Digicampus. By entering a Zoom lecture you implicitly agree on the recording of your potential contributions. Moreover you agree on the disclosure of the recorded material to the other members of the Digicampus group for a 12 months duration.
6. No third-party disclosure: The disclosure of any material – in particular the recordings of non-public meetings, lectures or conversations – to third parties (persons outside of the registered group of participants on Digicampus) is not permitted. This material is subject to the copyright of the professor / lecturer and the contributing persons. Moreover, any disclosure invades the personal privacy of the recorded persons and is therefore forbidden.
Performance record Written exam
Online/Digitale Veranstaltung Veranstaltung wird online/digital abgehalten.
Hauptunterrichtssprache englisch
Literaturhinweise Primary Literature:
Veit, D., and Huntgeburth, J. 2014. Foundations of Digital Government: Leading and Managing in the Digital Era, Berlin, Heidelberg: Springer Berlin Heidelberg.
Secondary Literature:
Bishop, P., Kane, J., and Patapan, H. 2002. “The Theory and Practice of E-Democracy: Agency, Trusteeship and Participation on The Web,” International Review of Public Administration (7:2), pp. 21–31.
Norris, P. 2001. Digital Divide: Civic Engagement, Information Poverty, and the Internet Worldwide, Cambridge University Press.
West, D. M. 2005. Digital Government: Technology and Public Sector Performance, Princeton University Press.
Weitere Journal- und Konferenzpaper werden in den Vorlesungsunterlagen referenziert.
Miscellanea Upon the successful completion of this module, students understand the implications of the internet for government and society. They are able to discuss the purposeful use of information and communication technology to reinvent the relationship between government and society by making governments more responsive, accessible, transparent, responsible, participatory, efficient, and effective than before. Students are aware of the technical, organizational, legal, and societal challenges of moving public services online and can describe possible strategies and countermeasures. They are also able to discuss the concept and opportunities of digital democracy and are aware of current issues such as digital participation and open data. Finally, students develop group work and presentation skills by addressing a specific problem in Digital Government Management in a group case study.

Course location / Course dates

(online) Tuesday: 10:00 - 11:30, weekly (12x)
Thursday: 15:45 - 17:15, weekly (7x)

Module assignments


• Introduction to Digital Government
• Impact of Digital Government (1)
• Impact of Digital Government (2)
• Digital Divide
• Legal Boundaries of Digital Public Services
• Online One-Stop Government
• Interoperability
• Open Government
• Public E-Procurement
• E-Voting
• E-Participation
• Buffer for open discussion
• Lesson Learned and Outlook
• Guest Lecture

Admission settings

The course is part of admission "Digital Government Management".
Settings for unsubscribe:
  • The enrolment is possible from 09.03.2020, 00:01 to 16.08.2020, 23:59.
  • This setting is active from 09.03.2020 00:01 to 16.08.2020 23:59
    At least one of these conditions must be fulfilled for enrolment:
    • Subject is Informationsorientierte BWL
    • Subject is Global Business Management
    • Subject is Volkswirtschaftslehre
    • Subject is Informationsorientierte Betriebswirtschaftslehre
    • Subject is Wirtschaftsinformatik
    • Subject is Informationsorientierte Volkswirtschaftslehre
    • Subject is Betriebswirtschaftslehre
    • Subject is Rechts- und Wirtschaftswissenschaften

Registration mode

After enrolment, participants will manually be selected.

Potential participants are given additional information before enroling to the course.